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Sizing Freedom
ONE SIZE
Most of our pieces are designed specially to be stretchable and flexible, thus we forgo sizing labels and adopted free sizing.
Most of our apparels are crafted from soft and highly stretchable fabrics, typically designed to have a loose, relaxed fit - allowing a comfortable fit ranging from S – XXL (UK8 - UK16).
Yet, we do not skim on unique designs and prints on our one size apparels.
At Tracyeinny, we empower women to embrace their body and curves - we are all about self-love here, the freedom to not let clothing size define us, but the confidence to look and feel their best in any clothing they choose to put on.
Comfortable? Yes!
Easy? Yes!
Pockets? Always! We try our best to fit them in!
Shipping To Malaysia FAQ
Do you ship to Malaysia?
We provide standard international shipping to both West and East Malaysia.
East Malaysia:
The region under East Malaysia includes Sabah and Sarawak.
West Malaysia:
The region under West Malaysia include Johor Bahru, Kuala Lumpur, Kedah, Kelantan, Malacca, Negeri Sembilan, Pahang, Penang, Perak, Perlis, Selangor, and Terengganu.
How much is the delivery fees?
Hello ladies from Malaysia,
We are so happy that you found us! For a limited time period, your orders will be charged at a flat rate of RM10 at checkout, regardless of the number of items in an order!
Happy shopping!
How long will it take for my parcel to arrive?
All standard international parcels will be provided by ARAMEX, and be charged at a flat rate of RM10 at checkout.
East Malaysia:
For East Malaysia orders, all parcels will be delivered within estimated 6 to 8 working days.
West Malaysia:
For West Malaysia orders, all parcels will be delivered within estimated 5 to 7 working days.
However, do note that your orders will be delivered to you within 10 to 12 working days in the event of sales and festive periods.
Orders with Backorders:
*If your order has a Backorder item(s), we will only ship out your parcel once the item has arrived.
Kindly refer to our FAQ page here for more.
How do I track my package?
An email will be sent to you once your package has been sent out with the tracking number.
You may track it here
Are there any additional taxes incurred?
Kindly note that all international orders are subjected to duties, taxes, and other clearance stages.
Please read here for more information.
We will not be liable for any delay or lost-in-transit parcels once it has been delivered from our office.
Do take note that Aramex will be reaching out to you via whatsapp or email, in case taxes are incurred.
In case of parcels being returned back to us due to non payment of taxes, redelivery of parcel cost and any additional cost incurred, will be charged to customer before we can resend the parcel out again.
I have received a whatsapp message from Aramex, what should I do?
Yes, Aramex is our logistic provider and they will send a whatsapp message to our customers if taxes are incurred. Do liase with them for payment.
In case of parcels being returned back to us due to non payment of taxes, redelivery of parcel cost and any additional cost incurred, will be charged to customer before we can resend the parcel out again.
What terms and conditions do I need to know?
Please contact your local customs office for further information so that you are sure about the applicable duties and taxes before you place your order.
In the event whereby there is a failed delivery, please contact the courier company to arrange for redelivery.
No refunds will be given in the event when the package was returned to us because of a wrong address made by the buyer, or when taxes are not paid. We do need you to pay the extra delivery fees incurred for a redelivery.
We will not be able to amend or combine your orders once it has been placed. Please double check your order details before confirming the order.
For any urgent enquiries, do reach out to us on WhatsApp via +65 87951754
What are your exchange policy?
If the items you ordered are not working exactly right for you, we’ve got you covered!
We allow exchange of item as long as it is brand new and unworn, unwashed, with price tag and packaging intact. Your returns must be delivered to our HQ within 14 days from the date of you receive order. Delivery fees will be borne by you.
We reserve the right to reject item(s) that do not fulfill the conditions above.
Your return will be processed as Online Credits equivalent to the purchase price. We do not allow refunds for any return orders and delivery fees, if any, will not be refunded.
Do take note that all purchases can be only be exchanged one time.
Items that are bought with credits cannot be exchanged again.
Please whatsapp us here if you wish to make a return and our customer care team will get back to you as soon as possible.
Learn more about Tracyeinny's One Size Concept
Hello! And Welcome to Tracyeinny!
We are a homegrown local womenswear label, that believes in inclusivity and the ability to cater to every women. All of our pieces are designed specially to be stretchable and flexible, thus we forgo sizing labels and adopt a one size concept.
Our apparels are crafted from curated fabrics and silhouettes that allow a comfortable fit ranging from S – XXL ( UK 8 – UK 16) We have fitted our one size apparels on numerous ladies from S – XXL.
Their testimonies for our brand has repeatedly encouraged us to manufacture even more one size apparels for them.
Our apparels thus, have no size options. We want to give you the comfort of shopping without the headache of choosing your size for different styles, and focus on the design you like instead!
Feel free to shop around and pick out the designs you like and we promise you that you will be pleasantly surprised at our one size apparels.
Read our story here